Customer Firmware Project Manager

Job Description
In this position, you will join a new fast-paced team as a firmware project manager working with enterprise SSD customers to develop customer unique firmware concurrently with Phison SSD product firmware.

• Project management between customer and Phison on firmware co-development
• Facilitate technical communication between customer and Phison firmware team
• Track bugs and work with FW engineers to resolve issues in a timely manner
• Managing regular customer communication and associated action logs
• Drive improvements to development processes to more efficiently co-develop customer firmware
• Opportunity to work remotely by candidate who is a self-starter with influencing and leadership skills

Minimum Requirements
The candidate must have a bachelor’s degree in Computer Engineering or Electrical Engineering or related field.

• Demonstrated project management skills, presentation abilities and customer relationship management experience are key requirements
• Experience working in agile development teams
• Minimum 5 years of storage or related high-tech experience including interaction with sales, customers, engineers and product development teams
• In-depth experience of software or firmware development methodologies
• Experience working with issue tracking tools such as JIRA
• The successful candidate is detail oriented and highly collaborative
• Ability / flexibility to work evenings and to travel internationally
• Ability to independently plan and lead projects, across global sites and internationally

Preferred Requirements

• Mandarin Chinese
• Knowledge of traditional enterprise server and OCP server customers
• Experience working in a global firmware development organization
• Hands-on experience with SSD products
• Knowledge of SSD building blocks is a plus
• Experience with code revision control tools (such as bitbucket)